🥜 In a nutshell:
Upon enrollment and payment, you'll receive a confirmation email from EntryLevel and a receipt from the payment processor like Stripe or PayPal. Check your email folders.
When you enroll in a course at EntryLevel and make a payment, the process for viewing or downloading your receipt is straightforward:
Confirmation and receipt emails
Confirmation email from EntryLevel:
Upon payment, you will receive a confirmation email sent directly to the email address associated with your EntryLevel account. This email confirms your enrollment and payment details.
Payment processor receipt:
Additionally, you will receive a receipt from the payment processor used—such as Stripe, PayPal, or Paystack. This receipt provides detailed information about the transaction and serves as your official payment record.
Refund receipts
If you decide to withdraw from the course and are eligible for a refund, you will receive a receipt for this refund through the same channel as your original payment. This receipt will be sent to the same email address used for the transaction.
Checking your email folders
Sometimes, emails from new senders or financial transactions can be mistakenly routed to your spam or junk folder. To ensure you don't miss your receipt or any important communication from us, please check these folders regularly.
Ensure you receive future emails
Add us as a contact: To prevent our emails from going to spam, add our email address to your contacts. This signals to your email provider that you recognize and trust our communications.
Mark as 'not spam': If you find our emails in your spam or junk folder, be sure to mark them as 'Not spam.' This not only moves the emails to your main inbox but also helps train your email provider about your preferences.
If you have any difficulties finding your receipt or need further assistance, please don't hesitate to contact our support team. We're here to ensure your experience with EntryLevel is smooth and hassle-free.
We're only an email away: [email protected]