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I'm not or no longer receiving emails
I'm not or no longer receiving emails

I think I may have unsubscribed unintentionally from receiving emails

Updated over a week ago

🥜 In a nutshell:

If you're not receiving emails from EntryLevel, first check that they're not ending up in your spam or junk folders. To ensure delivery, categorize emails correctly, add us as a contact, mark as 'not spam,' and you can contact support for resubscription.

Did you know that we send email updates to all users who are enrolled in a course? These include the welcome email with information on how to start your course, deadline reminders, and more.

If you're experiencing issues with not receiving emails from EntryLevel, there may be a few reasons for this and several steps you can take to ensure that our emails reach your inbox effectively. Here’s what you can do:

First check your email folders

  • Spam or junk folder: Sometimes, emails can mistakenly be filtered into your spam or junk folder. Please check these folders to see if any messages from us have been incorrectly sorted there.

  • Newsletter or promotions tab: If you're using an email service that categorizes messages, such as Gmail, our emails might be landing in the 'Promotions' or 'Newsletter' tab.

Ensure you receive future emails

  • Add us as a contact: To prevent our emails from going to spam, add our email address to your contacts. This signals to your email provider that you recognize and trust our communications.

  • Mark as not spam: If you find our emails in your spam or junk folder, be sure to mark them as 'Not spam.' This not only moves the emails to your main inbox but also helps train your email provider about your preferences.

If you have unsubscribed previously

  • If you have unsubscribed from our emails in the past and wish to receive them again, you may need to be resubscribed manually. Please contact our support team, and we can assist you in getting set up again.

We understand how important it is to stay informed and connected through our emails, whether it's about updates to our courses or valuable resources. By following these steps, you can ensure that you stay in the loop with all that EntryLevel has to offer. If you continue to have issues, please don’t hesitate to reach out for further assistance.

We're only an email away: [email protected]

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