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Help, I am stuck at the point on Discord where I am being prompted to verify that I am not a robot (a Captcha - Image verification for security)
Help, I am stuck at the point on Discord where I am being prompted to verify that I am not a robot (a Captcha - Image verification for security)
Updated over a week ago

Encountering Captcha verification issues on Discord can be a common hurdle. While this is a security measure implemented by Discord to ensure that users are not automated bots, it can occasionally cause access issues. Here are a few steps you can take if you find yourself stuck at this point:

1. Retry the Captcha:

  • Sometimes, simply attempting the Captcha verification a second time can resolve the issue. Ensure you are in a well-lit environment if the Captcha involves image recognition or carefully follow the instructions if it’s text-based.

2. Refresh or Restart:

  • If the Captcha still isn’t working, try refreshing your browser or restarting the app. This can help clear any glitches that may be affecting the Captcha process.

3. Use a Different Browser or Device:

  • Occasionally, certain browsers or devices may have compatibility issues with Captcha verifications. Trying a different browser or accessing Discord on another device might bypass the problem.

4. Create a New Account:

  • If you’ve tried multiple times without success, consider creating a new Discord account with a different email address. This can sometimes reset the conditions that are causing the verification issue.

We understand that these security measures, while essential for safe platform use, can sometimes be a barrier. If these steps do not resolve your issue, we recommend reaching out to Discord’s support for further assistance as they may have additional solutions for particularly stubborn cases.

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