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Help, I am stuck at Discord Captcha - Image verification
Help, I am stuck at Discord Captcha - Image verification

I'm unable to verify that I am not a robot on Discord for security

Updated over a week ago

🥜 In a nutshell:

If stuck on Discord's Captcha, retry, refresh, or use a different browser/device. Consider creating a new account if issues persist.

Encountering Captcha verification issues on Discord can be a common hurdle. While this is a security measure implemented by Discord to ensure that users are not automated bots, it can occasionally cause access issues. Here are a few steps you can take if you find yourself stuck at this point:

Retry the Captcha

  • Sometimes, simply attempting the Captcha verification a second time can resolve the issue. Ensure you are in a well-lit environment if the Captcha involves image recognition or carefully follow the instructions if it’s text-based.

Refresh or restart

  • If the Captcha still isn’t working, try refreshing your browser or restarting the app. This can help clear any glitches that may be affecting the Captcha process.

Use a different browser or device

  • Occasionally, certain browsers or devices may have compatibility issues with Captcha verifications. Trying a different browser or accessing Discord on another device might bypass the problem.

Create a new account

  • If you’ve tried multiple times without success, consider creating a new Discord account with a different email address. This can sometimes reset the conditions that are causing the verification issue. We do not require you to use the same email account registered on EntryLevel learning platform for your Discord login, so you are free to set up a fresh Discord account to join our community server, if needed.

We understand that these security measures, while essential for safe platform use, can sometimes be a barrier. If these steps do not resolve your issue, we recommend reaching out to Discord’s support for further assistance as they may have additional solutions for particularly stubborn cases.

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