If you are experiencing a glitch when you attempt to open your certificate through your learning platform, you can try this simple workaround:

​Step 1: Highlight and copy the web address starting from "https://".

Step 2: Then, open a new browser window or tab and paste the address directly into the address bar.
​Step 3: Finally, click on the download icon to download it normally to your computer.

You can also use the "https://" URL to add your certificate to your LinkedIn profile.